Dubai Clean Home – Terms & Conditions

Last Updated: June 2026

Welcome to Dubai Clean Home. By accessing our website, requesting a quotation, booking a service, or using our services. You agree to follow and be bound by the following Terms & Conditions. Please read them carefully.

Acceptance of Terms

By using our website or booking any service, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.

Services

Dubai Clean Home provides professional Deep cleaning. Also, maintenance services in Dubai, including but not limited to:

• Deep Cleaning Services
• Villa Deep Cleaning
• Apartment Deep Cleaning
• Office Deep Cleaning
• Move In / Move Out Cleaning
• AC Duct Cleaning
• Water Tank Cleaning
• Window Cleaning
• Carpet Cleaning & Shampooing
• Sofa Shampooing
• Kitchen Deep Cleaning
• Restaurant Deep Cleaning
• Swimming Pool Cleaning
• Painting Services
• Other related cleaning and maintenance services

Service availability may vary depending on location, scheduling, and operational requirements.

Quotations and Pricing

• All quotations are based on the information provided by the customer.
• Final pricing may vary if extra work or services are required after site inspection.
• Prices are subject to change without prior notice.
• Any extra requests outside the agreed scope of work may incur extra charges.

Booking and Scheduling

• Service bookings are subject to availability.
• Customers must provide accurate contact and location information.
• We reserve the right to reschedule appointments due to unforeseen circumstances. Where weather conditions, staff availability, or operational requirements.

Customer Responsibilities

Customers are responsible for:

• Providing access to the property at the scheduled service time.
• Ensuring utilities such as electricity and water are available where required.
• Informing us of any fragile, valuable, or sensitive items before service begins.
• Securing personal valuables and important documents.

We will not be responsible for items not disclosed before service.

Payment Terms

• Payment must be made upon completion of service unless otherwise agreed in writing.
• We may accept cash, bank transfer, online payment, or other approved payment methods.
• Late payments may result in service delays or extra charges.

Cancellation and Rescheduling

Cancellation Policy

• Customers are encouraged to provide at least 24 hours’ notice for cancellations.
• Last-minute cancellations may be subject to scheduling fees.

Rescheduling Policy

• We will make reasonable efforts to accommodate rescheduling requests based on availability.

Service Satisfaction

Customer satisfaction is important to us.

If you are not satisfied with the completed service, please notify us within 24 hours of service completion. We will review the issue and, where appropriate, arrange corrective action.

Limitation of Liability

While we take reasonable care during service delivery:

• Dubai Clean Home will not be liable for pre-existing damage, wear and tear, or deterioration of property.
• We are not responsible for damages resulting from structural defects. Also, improper installations or hidden conditions.
• Our liability will be limited to the value of the service provided.

Health and Safety

Our staff follows appropriate health and safety procedures while performing services.

Customers must inform us of any hazardous conditions, dangerous materials, or safety concerns before service begins.

Intellectual Property

All content on this website, including text, images, logos, graphics, and design elements, is the property of Dubai Clean Home unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

Website Use

You agree not to:

• Do not use the website for unlawful purposes.
• Attempt to gain unauthorized access to our systems.
• Distribute harmful software, malware, or malicious content.
• Interfere with website functionality or security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or services provided by external websites.

Force Majeure

Dubai Clean Home will not be held responsible for delays or failure to perform services due to circumstances beyond our reasonable control, including:

• Natural disasters
• Government restrictions
• Power outages
• Severe weather conditions
• Labor disputes
• Public emergencies

Changes to Terms & Conditions

We reserve the right to change or update these Terms & Conditions at any time. Updated versions will be published on this page with a revised effective date.

Continued use of our website or services is acceptance of any updates.

Governing Law

These Terms & Conditions will be governed and interpreted under the laws and regulations of the United Arab Emirates (UAE).

Any disputes arising from the use of our services will be subject to the jurisdiction of the UAE courts.

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